Frequently Asked Questions

Everything you need to know to plan the perfect celebration.

How long does shipping take for party supplies?

Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you are planning a last-minute hen party.

Can I return items if the party is cancelled?

Yes, we accept returns on all unused and unopened items within 30 days of purchase. Please note that personalized items and perishable goods are non-refundable.

Do you offer discounts for bulk orders?

Absolutely! If you are buying for a large group, please contact our customer service team for special bridal party bundle pricing.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

Are your products eco-friendly?

We are committed to sustainability and offer a dedicated range of biodegradable confetti, recyclable sashes, and plastic-free tableware.

How can I track my order?

Once your order has been dispatched, you will receive an email confirmation containing a tracking link so you can follow your parcel's journey.